Saturday, April 1, 2017

Balancing Benevolence and Personal Gain

I have been reading (cherry picking) through Adam Smith's Wealth of Nations to try to understand economic theory as it relates to what we do.  The following paragraph is copy and pasted:
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In a famous passage, Smith remarks that a human being needs the "help of his brethren, so that "it is in vain for him to expect it from their benevolence only. He will be more likely to prevail if he can interest their self-love in his favor, and show them that it is to their own advantage to do for him what he requires of them".

Our goal (and our success) are dependent upon attracting people to what we do.  This is in the context of a social group where healthy tension exists (in reciprocity) between helping others for one's own benefit.  This is a core construct and this is how all economies function.  The dynamic between self-gain through advancing the goals of others in a group cycle over and over and over again.

The "marketing angle" or the message here needs to be focused on showing others what is in their own self-interest. This is because in many cases, it is rarely apparent to them.  The persuasion aspect, therefore, is to never confuse our own personal self-interests with what is motivating the people we are attempting to attract.

As stated above, human beings need the "help of their brethren".  We will be more likely to "prevail" if we can interest others' self-love in our favor.  We win when we effectively communicate "what's in it for them" effectively - and then teach the adoption of this mindset that will ensure the long-term stable growth of our business.

I encourage you to read this post until it becomes ingrained in your understanding of how we function.  It encapsulates everything we do.





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